Display is defined as a way to present a view but, if it is used
effectively, display can be a whole lot more...
How Effective Are Displays:
In most department and specialty stores, your average customer is generally in a hurry
when she enters the store...the customer walks through at a rate of six feet per second
especially where accessories are concerned.
Handbags, luggage, and personal accessories, unlike other accessories, are not an impulse
item for her. She is likely to buy one, either because it's the season, she needs to
replace an old one, or in the case of handbags, because she has a special outfit to
coordinate. The male customer is interested in a gift item, an accessory to lift his
spirits or replacing an old worn out briefcase, wallet or umbrella for himself.
The way to stimulate accessory buying is through display. Take that speedy customer who
has just gone past the handbags department, scurrying off to buy a blouse, or a customer
who has just purchased several pair of fashion shoes. Your handbags are displayed on
waterfalls in the front, back or side of your store or, if you are a department store,
downstairs or in the back. Unfortunately, your customer has no idea that you have a bag or
two that will look wonderful with her purchase. If you had a coordinated display within
eye distance for your customer, your chances of making an additional sale would be four
times greater than without.
What about space:
You don't need a tremendous amount of space to create a visually appealing display. In
fact, the smaller the better. The one thing that you should remember is to create an idea,
a working theme that can be carried throughout your department or store.
Create a "one-stop-shopping center" for your customer, capitalize on your
customer's keen interest, whether it is fashion forward trending in colors, her lifestyle
or her need for function or his gift-giving dilemma.
Build displays that are relatively inexpensive but eye appealing. Plastic milk cartons,
plain cardboard boxes, rocks, beach balls, children's plastic pails are some props you can
use. All come in a variety of sizes, shapes and colors and can easily be changed to fit
nicely in the available space designed within your store. They can be used together or
separately in the window, or on the selling floor.
Use these props to capitalize on specific concepts such as:
Color:
By using color effectively, a woman can alter her wardrobe, change her mood, and give
herself a lift. Color is also an eye catcher. It is the easiest way to lure a customer
into your store. Use the brightest, most tantalizing colors of handbags, gloves, hats,
shoes, belts together and create a wonderful paintbox!
Texture:
Embossing, fur, snakeskin, reptiles or jewels, all interact together to create interest.
Coordinate
accessories according to their surface interest, creating a story or a look.
Lifestyle:
Lifestyle is your customer's mode of dressing. Whoever your customer is, create a display
just for her. Using the props we just spoke about, create a dressy story, as well as one
for the career minded individual and a third for the funky-fun active customer. Group them
together or individually. Try and get the most mileage from your display.
But, display doesn't have to stop here with your department's display...accessorized
displays should be carried throughout the store and into the store windows as well. Here
is where you pull your customer into the store, you entice her, you lure her. Utilizing
lifestyles, colors, textures, seasons, create displays that are eye-catching, message
sending and relative to your customer.
Remember:
Change your displays often, at least every two to three weeks. Keep your customers
interested in what's coming...what's new.
© Copyright 1997, NFAA/FASA, New York, NY.
All rights reserved.